KVKK Notice for Enquiries and Quotation Requests

1. Controller and scope

The controller is Atenax Digital Co. Our business address is Fatih / İstanbul, Türkiye. Contact details appear at the end of this page.

This notice covers questions and quotation requests sent by email, WhatsApp and business social media messages. Advertising audiences, customer lists and other personal data processed for clients require separate arrangements.

2. Collection methods and data categories

Data is obtained electronically through your chosen contact channel and, where necessary, recorded in enquiry notes. There is no on-site contact form.

• Identity and business details: name, business or brand name and role you provide.
• Contact details: email address, phone number or social media username.
• Enquiry details: message content, service interest, correspondence dates, project files and any premises photographs, dimensions or location.
• Where necessary, legal records relating to a request, complaint or dispute.

Share only what is needed for your enquiry. Avoid unnecessary images or contact information of other people.

3. Purposes and legal grounds

This notice is not a consent request. Sending an enquiry is not marketing permission. If separate consent is needed for an activity, its purpose and scope must be explained separately.

4. Recipients and international transfers

Your contact details and correspondence may be processed by the technical providers of your chosen email, messaging or social media service for transmission and storage. Where needed to address your request, necessary information may be shared with authorized project personnel or service providers, and with advisers or competent public bodies where legally required.

Communications services using foreign infrastructure may involve processing or access outside Türkiye. Provider locations and the applicable transfer ground under KVKK Article 9 have not yet been verified. This draft does not represent that a transfer safeguard has been put in place; provider review and the necessary legal arrangements must be completed.

5. Retention

Correspondence should be retained with regard to enquiry follow-up, any contract, applicable legal retention duties and the protection of rights. When the processing grounds end and no other legal retention reason applies, information should be deleted, destroyed or anonymized. Exact periods by category and deletion of provider backups remain under review.

6. Your rights under KVKK

• Learn whether personal data is processed and request information about processing.
• Learn its purposes, whether use is consistent with those purposes, and the domestic or international recipients.
• Request correction of incomplete or inaccurate data and deletion or destruction where statutory conditions are met; request that these actions be notified to recipients.
• Object to an adverse result based solely on automated analysis and seek compensation for damage caused by unlawful processing.

7. Requests and contact

For information about submitting a request or a privacy question, email info@atenax.digital. Formal KVKK requests must meet the Communiqué on the Principles and Procedures for Requests to the Data Controller. For email requests, use an address you previously provided that is registered in our system, and explain your identity, contact details and request. Only information necessary to verify identity should be requested.

Valid requests are addressed as soon as possible and within 30 days, subject to any fee exceptions permitted by law. You may complain to the Personal Data Protection Board under the statutory conditions.